Sunday, January 18, 2026

Garbage Service

That's garbage, a quality modifier, not garbage, a type of service modifier.

I have internet through Comcast.  Xfinity.  Perfectly happy with it.  However, the Seahawks are in the playoffs and although I don't usually watch sports, I thought I might.  Best way to watch the games seems to be to add a TV plan to my internet service through Xfinity (Comcast).  After messing around on the internet for a while and having to switch browsers just to get the Xfinity site to work, I'm told that I can't add TV without changing my internet, because I'm on an old plan.  

But they'll change my plan to TV AND internet for just $160 a month.  That's exactly what it would cost to just sell me the damn TV package on top of my current internet.  Except that they are making me change my "plan" and therefore there are no guarantees that my price won't go up later when I cancel the TV, which I eventually will since I don't watch that much.

What a load of crap.  Verizon and Comcast have done this to me so many times, and checking around over the years, so does everyone else.  

Just add the damn TV and take my money.

Now I'm ranting on the internet while I wait for the Online Chat customer service rep to tell me my options.  The rep's name is Tushar.  Any thoughts on where Tushar might be based?  Not Tushar's fault.  Tushar might be a very nice person who is limited by what Comcast tells him or her what can be done.  It's bullshit, though.  I just want to watch a bit of TV in exchange for money.

Anyway, all done ranting and all done trying to add TV.  I left them 0/10 ratings and a long comment, for what it's worth.  I'm sure they don't care about one negative feedback, but maybe if they get enough they'll start to.


1 comment:

John said...

Oddly, when the Indians are replaced by A.I. (saw this the last time I had problems with my website) I got far better service and I got the right answer the first time.